Cato Credit Customer Service

Credit Card

Cedar Hill National Bank is the service provider for the Cato credit card.

Please call the Credit Department Customer Service at 1-877-557-3526 for the following:

  • To obtain your Cato credit card account balance, available credit and payment information.
  • To report your Cato credit card lost or stolen.
  • To speak to a Credit representative about your Cato credit card account or credit application results.

Available hours to speak to a Credit Department Customer Service representative: Monday - Saturday from 8 a.m. to 8 p.m. Eastern Time.

To make an automated Cato payment by phone, call 1-877-557-3526.

Or mail your Cato payment to:
Cedar Hill National Bank (CHNB)
P.O. Box 37902
Charlotte, NC 28237-7902

To view the Cato Credit Card Terms and Agreement, click here.

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